Empresa: AXA Partners España
Descripción: Do you like helping people? Do you feel comfortable working as a customer service? Are you looking for a new challenge? We have a job opportunity for you!
AXA Partners is transforming around the …
Requisitos: -Excellent standard of written Dutch, supported by relevant skills and experience against key requirements of role. Foreign language knowledge is desirable but not essential
-The sensitivity and empathy to deal with customers who may be distressed by their medical problems and/or those of their relatives.
-Excellent customer service skills
-Excellent communication skills having the ability to effectively communicate to business standard (C1/C2 of the European Framework of References for Languages)
-Willingness to take initiative and use judgement to solve problems and case work
-Excellent organisational and time management skills
-Ability to demonstrate a highly professional work ethic in line with core AXA values and AXA Leadership Framework behaviours
-The ability to get things done / deliver results to agreed customer standards
-Computer literate. (including using Word and Excel)
-Excellent keyboard/talking & typing skills
-Pressure absorption, at times you will be under a great deal of pressure through seasonal workloads. You will need to be able to deal with situations calmly and still focus on delivering great service.
-Team skills, you will need to work with several departments to ensure that you support the department in reaching its full potential, so it is essential that you are able to communicate efficiently with each department and demonstrate flexibility in this role
Contrato: De duración determinada