Barcelona – Barcelona, Adeas RRHH
Company specialized in the development and commercialization of computer solutions is seeking an energetic Consultant to join the HR Software team.

Function
– Lead the software implementation and optimization: analyse customers’ requirements, elaborate an implementation plan and configure software accordingly.
– Interface with customers for software implementation and upgrades, problem resolution, enhancements, specialized reporting, training, pre and post-sales support.
– Report project statuses to all parties.
– Assist the Sales team in software demos for key prospects.
– Address technical questions and resolve customer issues and concerns.
– Develop training material and provide in-house and remote customer training.
– Master the capabilities of the software solution, advise customers on how to use them effectively in their work-flow and procedures.
– Identify opportunities for improvement and communicate customers’ suggestions to the Software Development team.
– Assist the Documentation team in creating software manuals.
– Test new releases.

Requisitos mínimos:
At least two years experience in software implementation, consultancy, software training or customerservice.
– Bachelor Degree in Computer Engineering, Mathematics, accountings, finance or HR.
– Strong time management and analytical skills.
– Thorough knowledge of Spanish and English.
– Written and verbal communication skills are extremely important.
– Excellent customer service skills. : active listening skills, the ability to quickly assess and define technical [+] Ampliar información

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